Average Reviews:
(More customer reviews)The design of this skillet is very good with appearance almost identical to my older stainless steel skillet being replaced. Upon receipt, I discovered the skillet was not fully immersible for cleaning, however, keeping the bottom unit out of liquids was acceptable. When used skillet first time to prepare chicken appetizers, noted satisfactory heat distribution, did not stick to pan and satisfactory performance, but did note discoloration in the bottom of the cooking surface. When cleaning had to use stainless steel cleanser and noted scratch; I always use 'coated' spatulas, forks, turning devices in my stainless cookware, as was done this time. I immediately knew this skillet was too difficult to clean and scratched far too easily as I use the stainless steel cleanser infrequently on mystainless cookware. The quality of the stainless steel was inferior to the types I have in all my cookware; my old skillet is still shinny and unscarred having had weekly usage to saute, braise, stirfry or fry foods for many years with heating unit worn out. It took a lot of time on line and by phone but arranged to return and was a simple process to drop off at the UPS center despite our being delayed in getting to the drop off center due to severe snow and ice. Both Amazon and Precision Heat Customer Service personnel were helpful and courteous and informed me the delay in returning would be no problem. I have received e-mail from Precision Heat stating my credit card is being credited for the purchase price and shipping of this skillet. I am satisfied with Precision Heat customer service but very disappointed in the inferior stainless steel in this product.
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